Grievance Resolution Process
At MK Consulting, we value transparency, accountability, and customer satisfaction. We strive to provide exceptional services to our clients, but we also understand that there may be instances where concerns or grievances may arise. We are committed to addressing these issues promptly and effectively.
How to Register a Grievance
- In most cases, grievances can be resolved quickly by contacting our customer support team. You can reach us through email at project.support@mkconsulting.in , by phone at 044 4979 2781.
- If you feel that your grievance has not been adequately addressed through the standard resolution process, you may escalate the matter to senior management by filling the form for grievance redressal available on this page.
- We will communicate the resolution proposal to you, along with the rationale behind our decision. We encourage open dialogue and welcome any feedback or additional information you may have.